PPM LTD – HR Consultancy North East

Professional People Management provide the academies within the group options and choices to deal with all their HR issues. The bespoke service is specifically designed to fit our requirements as and when we need it, providing maximum flexibility. Their knowledge and understanding of the National Agreements covering teaching and support staff are invaluable. In my experience, the account managers are always helpful and responsive to requests for advice and support.

We have been working with Professional People Management for 2 years now. They have supported and advised me on numerous HR issues, providing business-focused advice. My account manager understands the link between staff performance, the impact upon pupil achievement and ultimately the success of the academy and all advice and support is tailored accordingly

Professional People Management has provided Hill View Infant School with advice and support in relation to all of our HR issues. They provide a link to occupational health assessments which address the specific questions we want to ask, in addition to providing options of the next steps associated with each individual case. This provides me with alternative solutions to all of our attendance issues.

We have built a strong relationship with our account manager at Professional People Management. PPM understands the structure of the school and the issues we face. To know support is at the end of the ‘phone provides me (and my senior team) with the assurance that no HR issue is too big or too small. This dedicated support means that I have an awareness of the options available to me allowing me to make informed decisions.

Professional People Management provides us with vital HR support and is essential to the smooth running of our business. The support we receive from Monique and her team is second to none, they are responsive to our needs and work very closely with us to develop our staff and business to continue to deliver outstanding care. The team listens to our needs and provides us with comprehensive solutions, providing personal and tailored advice as required. I would strongly recommend Professional People Management to any organisation requiring outsourced HR support.

First of all, can I congratulate you on your great service and business model. It has been perfect for us

Professional People Management’s input was vital during the restructuring exercise; we are a people-focused business and they helped us involve our staff in the business ethos of delivering excellent customer care, working with us to implement a staff development and training plan. We are continually growing and staff now grow with us!

As an SME company, we had a wide range of human resource issues that had to be addressed appropriately to help us meet relevant legislation. We wanted to find a company with whom we could build a strong, working relationship whilst retaining the flexibility we require to manage the business. Professional People Management has provided us with this relationship and have now worked with us on several projects, helping us manage and implement our human resource decisions very effectively. We would like to acknowledge your companies performance and the professional, personal feel that you bring with it, and are confident this business partnership will continue to grow and develop in the future.

We have been working with Professional People Management since July 2011. Since that time, they have helped us to develop a number of HR processes more aligned with our growth strategy. This has included the development and implementation of a performance management system which helps us to achieve our key business goals. Professional People Management continually keep us up to date with relevant employment legislation. Their wealth of experience within all areas of HR gives us the confidence to act on their advice. Their prompt response to problems and queries is always reassuring and their professionalism shows in everything they do.

PPM has been our outsourced HR provider since January 2012. During this time they have helped develop and implement an HR strategy aimed at driving forward our business plan. This included a company-wide restructuring programme and the development and implementation of a competence-based performance management system. They take a very pragmatic approach to HR and understand that a ‘one size fits all’ solution isn’t suitable for every organisation – taking into consideration other important factors such as organisational culture, value and ethos, they then tailor their advice accordingly. We have already recommended their HR services to other companies, who are now benefitting from their business-focused approach