So what is HR? it grew from employers needing to comply with employment law and Government requirements such as PAYE, National Insurance deductions and Statutory payments. HR (or personnel as it was known 30 or more years ago) became the Police of businesses, making sure everyone complied with the rules and policies they introduced to keep the business out of trouble with Employment Tribunals.
Human resources evolved from this role, becoming involved in business strategy and activities directly linked to business success. Many businesses believe that their success is in no small part down to how their human resources (HR) are managed.
Human resource management is vital to success. Managing employees involves balancing their needs, aspirations and goals with those of the business.
A businesses goals and objectives often include making profits, gaining new customers and being recognised for quality. HR works to get employees to make things happen to deliver the business goals and objectives, ensuring prosperity for business and employees.
Business leaders will focus on the big picture, develop high-quality products and services, and find effective ways to market those products and services.
Human resources will focus on supporting the business to manage staff effectively.
Managing staff involves;
Ensuring that the business is properly staffed, designing effective staff structures, identifying what types of employment contracts are appropriate for the various jobs. Human resource management works to ensure the best people are recruited for the jobs, ones that will help the business meet company goals and objectives. And that employee benefits are met, and organisations understand their HR responsibilities.
It is the role of HR and a human resources department to devise terms and conditions of employment, policies and practices which motivate and reward employees and encourage them to stay in employment with the business.
It is expensive to recruit and train new staff, so holding onto your existing talent is important.
HR is key to maximising employees’ performance. Effective performance management consists of;
Inappropriate employee conduct can be very damaging to businesses and company resources. HR professionals can play a vital role in ensuring that employee conduct adds value to your business success and business objectives rather than damaging them.
To manage employee conduct, HR will;
Change is inevitable in businesses. It can be changes in working practice, working hours, location, terms and conditions of employment, business administration or performance standards.
HR will help businesses steer through change the change process, ensuring legal requirements are met and employee relations maintained so the business operates in the way it needs to.
HR will ensure that businesses meet their many legal obligations under employment law, including;